Have a question? We’re here to help! Whether you need assistance with your order, have a product inquiry, or just want to say hello, feel free to reach out. Our team aims to respond within 24 to 48 hours, ensuring you get the support you need as quickly as possible.
Contact Us
Have a question? We’re here to help! Whether you need assistance with your order, have a product inquiry, or just want to say hello, feel free to reach out. Our team aims to respond within 24 to 48 hours, ensuring you get the support you need as quickly as possible.
We're happy to help!
Questions, concerns...? We want to help.
Send us a message below
FAQs
Have a quick question? Check our FAQs for a quick answer
Email us
info@twistedwatch.com
Frequently asked questions
Have questions? We’re here to help
How long does shipping take?
We offer free shipping across Europe, with delivery typically taking 4-8 days after dispatch.
How long does it take to process my order?
Please allow up to 2 days for order processing before your watch is shipped. You’ll receive a tracking number once it’s dispatched.
Is shipping tracked?
Yes, all orders come with tracked shipping, and you’ll receive a tracking number once your order has been dispatched.
What is your returns policy?
We accept returns within 30 days of receiving your watch. The item must be unused and in its original packaging to qualify for a refund.
Do you offer a warranty?
Yes, our watches come with a one-year warranty, covering any manufacturing defects.
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